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Payment

Are there any extra fees that I will have to pay on top of the listed price?

Our listed prices include accommodation only. A few additional charges apply, such as a one-time cleaning fee of $100 and a $10/person laundry fee. Optional services like Wi-Fi ($5/night), airport taxi, and meal packages are available at extra cost.

Should I print a receipt to show the hotel reception?

No need! Once your booking is confirmed, our team receives all details electronically. You’ll just need to show your booking confirmation email or digital receipt at check-in.

How much does it cost to do a private company group?

We offer special corporate and group rates based on the number of rooms, guests, and duration of stay. Please contact our reservations team for a personalized quote and exclusive group discounts.

Reservation

What is your refund policy?

Cancellations made up to 7 days before arrival receive a full refund. Cancellations within 7 days of check-in are non-refundable. Date changes are allowed based on availability.

Do you offer 30 days money back guarantee?

Our refund policy is based on booking terms rather than a fixed 30-day guarantee. However, if you face any issues during your stay, our team will do everything possible to make it right or offer a suitable solution.

Which currency do you accept?

We accept payments in USD as standard. For international guests, we also support major credit cards, PayPal, and selected local currencies at the prevailing exchange rate.

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    • About Hoteller

       

      “Your Stay, Your Way
      Pick the rooms you want and enjoy a luxurious Ghanaian retreat with all comforts included.”

    • Book Apartment

      Experience comfort and privacy in our fully furnished 4-bedroom home. Choose from 1, 2, 3, or all 4 rooms, each with en-suite bathrooms, A/C, Wi-Fi, and UK-style interiors. Whether for business or leisure, your perfect stay in Ghana begins here.

       

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